LSE is committed to building a diverse, equitable and truly inclusive university
Library
User Experience Researcher
£34,736 - £42,019 pa inclusive, with potential to progress to £45,212 pa inclusive of London allowance
The User Experience Researcher is responsible for coordinating the Library’s user experience research, for both the physical and virtual library environments. Working collaboratively, they will be responsible for the planning and implementation of a programme of activities and projects designed to understand the overall experience of using the Library. This position will work to understand the needs of the Library’s various user communities and use the information gathered to provide recommendations for service enhancements in the Library.
Candidates should have knowledge of quantitative, qualitative and ethnographic research methods, and the ability to use these to assess the usability, desirability and value of library programmes and services to inform decision making at senior levels.
We offer an occupational pension scheme, generous annual leave and excellent training and development opportunities.
For further information about the post, please see the how to apply document, job description and the person specification.
If you have any technical queries with applying on the online system, please use the “contact us” links at the bottom of the LSE Jobs page. Should you have any queries about the role, please email Jo Tate, Service Assessment and Development Manager at J.S.Tate@lse.ac.uk
The closing date for receipt of applications is 03 December 2017 (23.59 UK time). Regrettably, we are unable to accept any late applications.