LSE is committed to building a diverse, equitable and truly inclusive university
Philanthropy and Global Engagement
Alumni and Supporter Experience Assistant
Salary from £32,890 to £36,052 pa inclusive with potential to progress to £38,422 pa inclusive of London allowance
The London School of Economics and Political Science (LSE) is a world-leading university dedicated to the social sciences. Named University of the Year 2025 by The Times and Sunday Times Good University Guide, LSE is one of the most international universities in the world, with over 234,000 alumni in more than 140 countries.
The Philanthropy and Global Engagement Division (PAGE) builds lifelong relationships with alumni, volunteers, donors and partners to support LSE’s mission and global impact.
About the role
We are looking for an energetic and organised individual to act as the actual and virtual front door to PAGE, being the welcome host at the Alumni Centre, delivering an exceptional alumni and supporter experience for visitors as well as effectively resolving all inbound enquiries and keeping accurate data records.
Candidates should have experience of providing an exceptional level of customer service with excellent communication skills (both written and oral), enquiry management experience via multiple channels and experience of using a database with a high level of accuracy.
This is a full time campus-based role and located within the Alumni Centre. The nature of the role means that flexibility will be required to support with events and activities.
We offer an occupational pension scheme, generous annual leave and excellent training and development opportunities.
For further information about the post, please see the how to apply document, job description and the person specification.
To apply for this post, please go to https://jobs.lse.ac.uk/. If you have any technical queries with applying on the online system, please use the “contact us” links at the bottom of the LSE Jobs page.
Should you have any queries about the role, please email Emily Bush, Alumni and Supporter Experience Manager on e.bush1@lse.ac.uk
The closing date for receipt of applications is Sunday 17th May 2026 (23.55 UK time). Regrettably, we are unable to accept any late applications. Interviews are expected to be held on 27th and 28th May, with the potential for 2nd round interviews on 4th June.