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LSE Extended Education

Admissions Assistant - (Executive Education)

Salary from £29,935 to £33,104 pa inclusive with potential to progress to £35,441 pa of London allowance

This is a 12-month fixed term appointment  

We have an exciting opportunity for a motivated and enthusiastic Admissions Assistant to join our team to make a significant contribution to the development of LSE’s Executive Education programmes. We have ambitious plans to grow our portfolio of programmes, building on LSE’s reputation as a provider of first-class executive programmes, and we are looking for a proactive and organised person to help us achieve them.

This role sits within the Executive Education team, a highly successful and commercially driven team which manages LSE’s programmes for executives and working professionals. As part of the Executive Education team, you will work on:

•  Campus open enrolment programmes – a growing programme of executive education programmes which attract a global audience of senior leaders from the private and public sectors and achieve excellent recommendation rates from participants.
• Custom programmes – allowing global partners to receive an LSE education experience, tailored to their needs.

The programmes form an integral part of LSE’s mission, enabling the School to widen its impact by delivering LSE’s world class research and teaching to a wide audience from the public and private sector. They also represent valuable revenue sources for the School, generating critical funds to invest in teaching and research activities. All our programmes operate in increasingly competitive markets, both in the UK and abroad.

The Admissions Assistant plays a key role in the recruitment of participants to these courses. Ensuring applications are processed swiftly and efficiently and that queries from enrolled and potential participants are managed in a professional and timely manner, using telephone and email to provide an exceptional level of customer service to a diverse and international audience. The postholder will work closely with the Client Relations Manager to drive enrolments and to monitor enrolment numbers against key targets, including guiding prospective delegates expertly on course choice in line with their learning and career goals. 

The successful applicant will be able to demonstrate ability to :

-        Plan and organise own workload and consistently meet deadlines.

-        Communicate clearly and effectively, with a wide range of people; at all levels especially over the phone.

-        Use own initiative to complete routine and non- routine tasks effectively and within deadlines, whilst maintaining attention to detail.

-        Independently find answers through searching the web or internal documentation; including exercising initiative to resolve problems as they arise, suggesting           new processes or ways of working.

-        Be self-confident and adaptable to cope effectively with changing and evolving priorities 

We offer an occupational pension scheme, generous annual leave and excellent training and development opportunities.

For further information about the post, please see the how to apply document, job description and the person specification.

If you have any technical queries with applying on the online system, please use the “contact us” links at the bottom of the LSE Jobs page. Should you have any queries about the role, please email Maria Abbotts (Senior Client Relations Manager), at m.abbotts@lse.ac.uk