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Data and Technology Services

Senior Technical Business Analyst (AI / Automation)

Salary from £53,949 to £62,160 pa inclusive with potential to progress to £69,073 pa inclusive of London allowance

This is a fixed term appointment for 3 years.

The London School of Economics is a cosmopolitan university situated in the vibrant centre of London that specialises in the study of social sciences. Our Data and Technology Services division provides services to over 14,000 staff and student users.

Data and Technology Services (DTS) delivers technology enabled business change with a focus ranging from strategic and operational business outcomes to service improvements of incumbent services. The scope of DTS projects spans from infrastructure technologies and strategic systems to business processes within end user facing services.

The postholder will report into the Lead Technical Business Analyst.  This is a hands-on role. Key responsibilities include business and technical analysis with the AI/Automation team, with the postholder working directly with business and technical stakeholders to understand problems, elicit and challenge requirements, analyse processes and data flows, develop solution options, and translate business needs into clear requirements for technical delivery teams. The role requires the postholder to personally lead requirements elicitation activities, support testing and service transition, and contribute to business change required for LSE to maximise measurable business benefits and outcomes. 

The postholder will be responsible for researching and understating business needs being addressed by the product team, current technology environment, and utilising incoming technology solutions to develop solutions and/or service(s) that bridge gap between the current and desired states, whilst ensuring the team is solving the right problem with the right tools and approach.  

Candidates should have/be:

• Significant experience in authoring high quality documentation for business analysis activities, including business requirements, options analysis, process design BPMN 2.0, user stories, test scripts and acceptance criteria for a technical system delivery
• Able to gather and interpret user requirements and produce viable user-centric solutions in accordance with regulatory requirements platform governance (e.g. data protection, access controls, environment strategy) and School policies and procedures. 
•  Ability to convert business requirements into user stories, use cases, process models (e.g. BPMN), data models and technical specifications, and support solution validation through prototypes or iterative refinement 
• Able to proactively identify and manage risks, issues and dependencies, proposing effective mitigation strategies 

We offer an occupational pension scheme, generous annual leave, hybrid working, and excellent training and development opportunities.

For further information about the post, please see the how to apply document, job description and the person specification.

To apply for this post, please go to www.jobs.lse.ac.uk. If you have any technical queries with applying on the online system, please use the “contact us” links at the bottom of the LSE Jobs page. Should you have any queries about the role, please email dts.admin@lse.ac.uk  

The closing date for receipt of applications is 21 October 2026 (23.59 UK time). Regrettably, we are unable to accept any late applications.