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Lifelong Learning

Operations Manager

Salary from £43,277 to £51,714 pa inclusive with potential to progress to £55,497 pa inclusive of London allowance

Lifelong Learning at LSE plays a central role in extending the School’s academic mission beyond degree education, delivering high quality executive and professional education to participants and organisations worldwide. Our portfolio spans open enrolment programmes, bespoke custom provision, online learning, executive masters support and lifelong learning experiences.

The division is seeking an experienced Operations Manager to play a key operational role, overseeing and improving the systems, processes and controls that underpin the effective delivery of Lifelong Learning and Executive Education programmes.

Reporting to the Head of Finance and Operations, the postholder is responsible for ensuring operational activity across finance, contracting and payments is delivered accurately, efficiently and in line with policy, while proactively identifying and driving enhancements to support scale and complexity. Working closely with HR, Finance, and programme teams, the role acts as a central point of coordination and operational expertise, ensuring that robust, well-designed processes enable high-quality programme delivery and a positive stakeholder experience.

The successful candidate will be able to demonstrate:

• Substantial experience managing operational processes across finance, contracting and/or HR within a complex organisational or commercial environment.
• Strong communication and stakeholder management skills, working effectively with academic and professional services colleagues.
• Experience overseeing financial operations, including income and expenditure monitoring, reconciliation, and supporting management accounts.
• Ability to design, document and implement operational processes and controls, ensuring clarity and compliance.
• Experience providing day‑to‑day oversight and guidance to colleagues, particularly within complex environments, ensuring quality and consistency of outputs.

We offer an occupational pension scheme, generous annual leave, hybrid working, and excellent training and development opportunities.

For further information about the post, please see the how to apply document, job description and the person specification.

If you have any technical queries with applying on the online system, please use the “contact us” links at the bottom of the LSE Jobs page. Should you have any queries about the role, please email g.sidhu1@lse.ac.uk.