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Human Resources Division

HR Receptionist

Salary from £26,208 to £29,519 pa inclusive with potential to progress to £31,186 pa inclusive of London allowance

This is a fixed-term appointment until July 2025

The London School of Economics is recognised as one of the leading social science universities in the world, ranked among the top universities nationally and internationally. The School is synonymous with quality, progressive thinking and delivering excellence.

Ready to start your career in HR? This is an exciting opportunity to join the LSE Human Resources Division which is organised into 3 broad teams: HR Partnering, HR Operations and HR Specialists (Policy, Organisational Learning, Pensions and Immigration Compliance). The HR Receptionist role is key to supporting the HR Operations team with day-to-day administrative tasks from Right to Work checks and processing interview expense claims through to issuing employer reference letters.

Duties include:

• Delivering an efficient, professional and courteous reception service to all customers, ensuring excellent customer service at all times
• Effectively managing and responding to a high volume of information requests and queries from external and internal customers, providing accurate and timely responses in line with expected standards of service
• Effectively undertaking Right to Work and visa checks for all staff, including checking passport and validity dates
• Dealing with the Division’s estates issues, being pro-active in reporting faults and problems and ensuring prompt resolution

What you’ll need:

• Excellent customer service skills
• Excellent ability to understand and convey information in a clear, accurate and appropriate manner in all formats of communication
• Excellent ability to prioritise, plan and organise own workload to meet short-, medium- and long-term deadlines
• Ability to sustain momentum and a positive approach in a pressurised environment

For this role, we require the role holder to work from our LSE Campus 5 days per week and work 9am-5pm to facilitate in-person Right to Work checks.

We offer an occupational pension scheme, generous annual leave, excellent training and development opportunities, and discount and benefits scheme.

Applicants should be available to start in the role by end of September 2024 or earlier.

For further information about the post, please see the how to apply document, job description and the person specification.

If you have any technical queries with applying on the online system, please use the “contact us” links at the bottom of the LSE Jobs page. Should you have any queries about the role, please email Chiara Milani at c.m.milani@lse.ac.uk.

The closing date for receipt of applications is Sunday 25 August 2024 (23.55 UK time). Regrettably, we are unable to accept any late applications.