LSE is committed to building a diverse, equitable and truly inclusive university
Financial Support Office: Academic Registrars’ Division
Senior Assistant
Salary from £33,558 to £38,541 pa inclusive with potential to progress to £41,404 pa inclusive of London allowance
This is a fixed term appointment for 8 months
The Financial Support Office is responsible for the administration and awarding of scholarships, bursaries and studentships to LSE undergraduate and postgraduate students.
We are looking for an outstanding administrator and communicator, experienced in providing a high level of customer service. You will take operational responsibility for a range of scholarships, bursaries, specific award schemes and hardship funds, and provide advice to applicants, offer holders, students, and staff on a variety of financial support matters. You will also work closely with Philanthropy and Global Engagement (PAGE) on scholarship support from external donors to LSE.
Candidates should have:
- Experience in delivering and/or providing information about financial support or other services to students or other clients / stakeholders
- Experience of assessing financial support applications or similar
- Experience of using CRM functionality for the purposes of enquiry management and resolution
- Excellent organisational skills, including ability to plan and prioritise a varied workload, and meet deadlines in accordance with agreed objectives
We offer an occupational pension scheme, generous annual leave, hybrid working, and excellent training and development opportunities.
For further information about the post, please see the how to apply document, job description and the person specification.
To apply for this post, please go to www.jobs.lse.ac.uk. If you have any technical queries with applying on the online system, please use the “contact us” links at the bottom of the LSE Jobs page. Should you have any queries about the role, please email James Ringer, Interim Head of Scholarships and Financial Support (j.ringer@lse.ac.uk)
The closing date for receipt of applications is 5 December 2023 (23.59 UK time). Regrettably, we are unable to accept any late applications.
Interviews will be held on Wednesday 13 December 2023.