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Extended Education Unit

Programme Assistant

Salary from £32,435 to £35,554 pa inclusive with potential to progress to £37,891 pa inclusive of London allowance

This is a Fixed Term role for 12 months

An exciting opportunity has arisen to join LSE, supporting our world-leading Extended Education offering.

The Extended Education Unit is a highly successful and commercially focused division that delivers LSE’s world-renowned Summer School and distance learning degree programmes.

·       The LSE Summer School enjoys a truly global reputation, as the largest in the world in terms of global intake. Running since 1989, the programme attracts over 8,000 enrolments from over 100 countries worldwide, across 100 courses run over the course of nine weeks. This year we are expecting to the largest programme on record.

·       Through LSE-designed University of London Programmes (UoLP), over 10,000 students worldwide currently study with us online or at one of 30 recognised teaching centres.

These programmes we offer across this diverse and dynamic portfolio provide a significant revenue source for the School, generating critical funds to invest in LSE’s world-leading teaching and research. We operate in increasingly competitive markets and have ambitious targets for growth.

The Programme Assistant will join teams committed to providing an outstanding level of service to both programmes: assessments on the UoL programmes and customer facing support to students on the Summer School. For the Summer School they will be involved in the entire student journey, from enquires through to attendance on campus, assessments and certification. On the UoL global distance learning programmes, they will provide pivotal support to the assessments team delivering autumn examinations. Working across both the Summer School and the UoL degree programme offers the opportunity to gain a deep insight into how university large, globally focused university programmes operate and make an impact.

We welcome candidates with excellent communication skills, who are committed to providing first class customer experience. They will have previous experience of working in an administrative role, with the ability to communicate clearly and effectively with a wide range of people and be able to work as part of a team. To be successful in this role, candidates must demonstrate that they can work under pressure whilst maintaining a high standard of customer service and accuracy within their work.

We offer an occupational pension scheme, generous annual leave and excellent training and development opportunities.

For further information about the post, please see the how to apply document, job description and the person specification

If you have any technical queries with applying on the online system, please use the “contact us” links at the bottom of the LSE Jobs page. Should you have any queries about the role, please email Ella Nash e.nash@lse.ac.uk or Simon Vollar s.vollar@lse.ac.uk.

The closing date for receipt of applications is 7 April 2025 (23.59 UK time). Regrettably, we are unable to accept any late applications.